Powering British Payments Since 1998

We started as a small UK acquirer and grew into a full-stack payments platform — trusted by 17,000+ businesses across the UK.

Meet the team
17,000+ Merchants
26+ Years
£Billions Processed
FCA Regulated

A payments company built for British business

Monek was founded in 1998 by Miles Carroll and a small team of payments engineers who believed British businesses deserved better than the opaque, expensive card acquiring services dominating the market.

We built everything in house — from our acquiring platform to our online gateway and REST API. No white label reselling, no outsourced support. Every transaction flows through systems we designed, maintain, and control.

Today, we serve over 17,000 merchants — from sole traders taking their first card payment to enterprise chains processing millions of transactions a month. What hasn't changed is our commitment to transparent pricing, next-day settlement, and support you can actually reach.

1998
Monek founded
2005
Launched online gateway
2014
Released REST API
2024
17,000 merchants

What drives us

People First
Real UK support team. Every merchant has a direct line to someone who cares. We build relationships, not ticket queues.
Honest Pricing
No hidden fees, no surprise charges, no complex contracts. Just transparent pricing you can trust from day one.
Relentless Speed
From integration to settlement, we obsess over speed. Get live in 24 hours, settle next day, and support in minutes.
Deeply British
Built in the UK, regulated by the FCA, supporting British businesses. We understand the market because we're part of it.
17,000+
Merchants served
26+
Years in payments
£Billions
Processed annually
99.99%
Platform uptime

Leadership team

MC
Miles Carroll
CEO & Co-founder
Founded Monek in 1998 with a vision to build a payments company that puts merchants first. Still codes on weekends.
EL
Engineering Leadership
CTO
Leads the technical team that built our acquiring platform, APIs and gateway. Obsessed with uptime and developer experience.
CD
Commercial Director
Head of Sales & Partnerships
Helps businesses across all sectors choose the right payment setup. 15+ years in merchant services and acquiring.

Regulated, certified, trusted

FCA Authorised
FRN 920628
PCI DSS Level 1
Certified
ISO 27001
Information Security
Cyber Essentials Plus
UK Government
UK Call Centre
Based Support

Join 17,000+ businesses using Monek